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Short notes on EI – Emotional Intelligence

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Emotional Intelligence is developing strong people skills.
1. Know what to say and how to say it.
2. Being caring and considerate.
3. Being a master at managing one’s emotions.
4. Emotional Intelligence is the ability to recognise your emotions, understand what other people are   telling you, and realize how your emotions affect the people around you. It also involves perceptions of others.
Characteristics of Emotional Intelligence
1. Being selfaware of your feelings and emotions.
2. Self-regulation – being able to control your emotions and impulses.
3. Motivation – being able to defer current gratification for the benefit of long term success.
4. Empathy – being able to put oneself in the shoes of others.
5. Social skills – being a team player.
How to Improve one’s Emotional Intelligence
1. Observe how you react to other people.
2. Look at your work environment and learn from it.
3. Do a self evaluation of yourself. How do you handle your emotions and others’ emotions?
4. Examine how you react to stressful situations.
5. Take responsibility for your actions.
6. Examine how your emotions affect others.


Kwambie Nyambane,
July 2015.
Adapted from


Kwambie Nyambane
Kwambie Nyambane
Kwambie Nyambane is a Sales Force Effectiveness Manager in a leading bank in Kenya 'by day', a passionate inspirational blogger 'by night'; and a wellness enthusiast championing healthy lifestyle choices. The founder and lead writer of this blog is a Bsc. Food Science and Post -Harvest Technology graduate of the Jomo Kenyatta University of Agriculture and Technology, Kenya, holds an MBA in Marketing from the University of Nairobi and is currently pursuing a PhD in Business Administration from the University of Nairobi. Kwambie is a member of Bloggers Association of Kenya. She believes in taking life with a big spoon, seeing the cup always as half full, and enjoying the scenery in this journey called life. Kwambie is daughter to Lilly Moraa and James Nyambane, mother to one beloved son nicknamed "The Champ"; sister to Marci and beloved auntie to the A & Z girls. She and her family make Nairobi City, Kenya their home. This blog is dedicated to her parents Moraa and Nyambane for their awesome inspiration in her formative years, for being her pillar of strength through life, her siblings Marci and Joash, and to her son "The Champ" and her nieces who represent the generation that came after her. May the nuggets contained in this blog serve many generations, the world over to come.

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